Dear Mr. Berko: One of the men I admire is Claes Fornell, whom I met at Duke University. He developed the American Customer Satisfaction Index, or ASCI, and also manages an exchange-traded fund by that name. He purchases companies for his ETF that have the highest customer satisfaction rate, using his patented algorithm to identify ... (full story)
“It always smells good” at the Youngstown Common Wealth Kitchen Incubator, said Thomas Phibbs, the incubator’s manager and sole employee.
The kitchen incubator (https://www.cwkitchenincubator.org), one of only three in Ohio, is a full-scale commercial kitchen set up to take a food business from idea to success, ... (full story)
While many bar associations are busy gearing up for May 1 Law Day activities, Mahoning County legal professionals began their celebrations on April 24.
This is the second year in a row that Kathi McNabb Welsh, chief deputy in the clerk’s office at the Mahoning County Common Pleas Court, and attorney Tracie Schmidt are servi ... (full story)
Eight years after Derek Gubala canceled his contract with Time Warner Cable, he found out the company still had the personal information he provided when he signed up as a customer — including his Social Security number, date of birth and credit card data.
Alleging Time Warner violated Section 551(e) of the Cable Communicat ... (full story)
He co-founded a law firm, served as managing partner and left a positive mark on the Akron Zoo and those are only some of Michael Lee Stark’s many accomplishments during his 80 years.
On April 7 Stark passed away after a brief illness.
“Mike was a good husband and father,” said his wife, Mary Stark. “ ... (full story)
They say marriages are made in heaven. But so is thunder and lightning.” — Clint Eastwood
Bride-to-be Jennifer Corona contracted with The Architects Golf Club in May 2012 to host her wedding reception. The terms were simple enough.
The club agreed to make available its catering hall in Lopatcong, N.J., outside Alle ... (full story)
A freshman lawmaker has taken up a cause begun late in the last session of the Ohio Legislature that would implement the Cemetery Grant Program recommended by a 2014 task force.
Rep. Dick Stein, R-Norwalk, proposed House Bill 168 primarily "to assure we honor and respect all those interred in over 2,400 not for profit cemete ... (full story)
CANAL FULTON, Ohio (AP) — In 1967, a small model of a canal boat sat on a table during lunchtime in the Louisville Sportsmen Club.
Then-state legislator Ralph Regula and the late Al Simpson, a longtime editor at The Canton Repository, wanted to know if the club members were up for the challenge of building the first canal b ... (full story)